Vendors and Bills:

• Processes payments to vendors and credit cards

• Manages credit card expense reports

• Prepares monthly summary for cardholder charges by location

Collections and Receipts from Customers:

• Processes payments received

• Applies payments to customers’ accounts

• Generates weekly invoices

• Pursues initial collections

• Bad debt write-offs

Inventory:

• Accounts monthly purchases and check outs

City, County Business Licenses:

• Registers business locations with city and county governments

• Registers in new territories

Data & Reporting:

• Actual vs plan tracker reports

• Special reporting

Vendor Payments:

• Deposits to local banks

• Oversees check authorizations

Branding / Print Materials / Communication:

• Manages outside partner branding and marketing on company's behalf

• Designs marketing and communication pieces, PowerPoints, emails, and PDFs to ensure they meet branding standards

• Helps shape content or copy once written

Social Media / Blogs:

• Creates blog and social media posts for general marketing purposes

Promo Items / Non- Uniform Apparel:

• Coordinates production and design of non-uniform apparel, promo designs, and swag

• Collects info and produces internal communication via newsletters, digital bulletin boards, posters, handouts, etc

Agreements and Online Forms:

• Designs paperwork utilized internally and externally

• Creates online signup forms for events and ordering (RSVPs, order forms, etc.)

• Manages website design, updates and troubleshooting

• Purchases fleet vehicles

• Paints and orders accessories, specialty equipment, and markings

• Installs logos and wraps

• Purchases vehicle license plates

• Orders fuel cards and provides fuel pin numbers to team members

• Equips vehicles with chocks & cones, fuel card, insurance card registration, eye wash, first aid kit, and accident instructions

• Maintains fleet vehicles with the use of Fleetio software

• Repairs vehicle damage (including repairs facilitated by outside vendors)

General Counsel

Oversees:

• Escalated damage claims

• Work Comp, FMLA, ADA, STD/LTD, OSHA, and other leave of absences

• Safety concerns

• Facility maintenance and repairs

• Employment related issues (disgruntled team members, harassment and discrimination claims, write-ups, final approval of terminations, etc.)

• Acquisitions Outside Counsel

• Operations and Human Resources for training and team development

Insurance Renewals and Claims:

• General liability, auto, commercial property, umbrellas, inland marine, work comp, crime, EPL/DO, cyber, pollution, garage policy

• MVA’s and insurance claims

• Review insurance invoices, deductible billing

• Health and benefit renewals

Documents:

• Reviews drafts of correspondences, marketing, and other company-related material

• Reviews contracts with outside vendors

• Writes service agreements and leases

• Creates / registers LLC’s

• Drafts employee-related policies

• Creates / Drafts inter-company documents

Directs and works with Outside Counsel:

• In GL cases, MVAs, serious employment issues, trademarks, restructures, acquisitions, criminal matters

Benefits and Payroll

• Benefits and payroll related questions

• Benefits enrollment

• Requests for pay advances

• Issues/corrections with time and attendance

• Payroll issues or corrections

• Commissions

• Paid Time Off requests

• 401k questions and information

• Works with Legal and oversees leaves of absence

• Updates direct deposit

• Updates for W4 and A4

Recruiting and Team Member Development

• Provides all recruitment needs such as: candidate interviews, comp sheets / candidate offers, approvals for offer rates, background check process, team member onboarding

• Job transfers, pay increases, promotions

• Employment related issues

• Performance reviews

• Random drug screen process

• New hire orientation

• Compensation planning

• H2B process

• Team member engagement and appreciation

• Team member development

• Leadership and support of the entire team

• Go-to for all business development opportunities and challenges

• New construction and resale closings

• New customer welcome visits

• Referral and lead generation

• Schedules first year renewals, inside inspections, and upgrade renewal inspections

• Followup with current customers

• Lead generation, renewals, and cross-sales

Services Technology:

• Information Technology (I.T.) support

• Remedy and resolve issues through problem ticketing system

• Assist Human Resources team with new team member setup and team member transfer I.T. requests.

Network & Software support:

• Local Networks, Servers, Computers, 7 Software, Aspire Software, Adobe Echosign, Microsoft Power BI, Fleetio, Security (antivirus, monitoring etc.), Server backups

I.T. Equipment Acquisition and repair):

• Cell phones/tablets, computers, printers, phone system, video conferencing (Zoom), email (Zimbra/Office 365), video cameras, alarm systems, DNS

Properties/Locations:

• Works with realtors for purchase of property/building; architect

• Works with contractor/engineer regarding county/city issues

• Works alongside safety to ensure each location meets safety guidelines

Services:

• Coordinates and schedules repair requests through project tracker system

• Reviews and approves workflow

• Works with approved vendors and certified personnel

Repairs:

• Electrical, plumbing, construction, site work, repairs to buildings, landscape and replacement of lighting

• Provides schedule services such as HVAC, pond treatments, and proper maintenance of grounds

• Addresses security issues, including personnel codes, keys and after-hour emergency calls

• Provides signage to present a safe working environment for all team members

• Schedules general property maintenance to ensure properties are clean and maintained